about us
The VF Team VIP Luxury Experience
Together, Nancy and CarmenLuz formed the VF Team, where their mantras Transforming Lives One Home at a Time™ and Suited to Serve™ reflect their unwavering commitment to clients. As Real Estate Legacy Planners, they guide people seamlessly through every stage of homeownership—from purchasing a first home to downsizing in retirement—with compassion, confidence, and care.
Committed to Clients, Connected for Life: The VF Team is known for:
- Helping retirees find homes and communities that fit their current needs
- Supporting first-time buyers in building wealth and creating new beginnings
- Applying strong problem-solving, pricing, and negotiation skills to help homes sell quickly and for maximum value
- Leveraging a trusted network of professionals to provide a stress-free experience
Above all, Nancy and CarmenLuz are recognized for building lasting relationships, often turning clients into lifelong friends and family.
CarmenLuz Vizcaino
CarmenLuz is a native Southern California resident who grew up with five brothers, making her very independent from an early age. Her family’s history in real estate investment goes back to her Grandmother, who blazed a trail from Mexico to California in the 1920’s. She showed everyone in her family how to invest in real estate, which had a lasting impact. The family even owned a dairy farm in Chino, which was later sold to a developer. All the streets in that development are still named after CarmenLuz’s family, making her the easy choice as the ‘Neighborhood Realtor’ with whom locals can connect. Her Dad had a big influence on her, as well. He was an educator and a savvy real estate investor, which prompted her to absorb his knowledge of real estate and work hard to achieve her own education. She often helped him renovate investment properties in her spare time.
CarmenLuz’s dad passed away when she was 20 years old, but he left her with a legacy of unconditional love and respect. Soon after, she got married and started a family. Since that time, she has raised four amazing children, and taken on multiple entrepreneurial jobs to support them and provide an example of persistence and a commitment to financial stability. It was when her youngest child was graduating from high school that she decided to get her real estate license and fulfill a calling she’d had since learning the ropes from her Grandmother and her Dad. She realized that her compassion and connection in serving others would be a natural fit for the real estate world. That’s exactly why she’s known for the mantra, Suited to Serve™.
When CarmenLuz isn’t serving her clients, she enjoys traveling, hiking, exploring nature, and relaxing at the spa. Having spent her life connecting with others through their stories, she now uses these conversations to help others achieve the life and home of their dreams. As her role model Glennon Doyle Melton says, “Life is a conversation — make it a good one.”
Nancy Franklin
A Foundation of Service: Nancy grew up near Annapolis, Maryland, where she learned the value of hard work at just ten years old as a newspaper carrier. That first job instilled in her a commitment to customer service, financial responsibility, and perseverance. Later, feeling called to serve her community in a deeper way, she entered law enforcement.
In 1994, she began her career with the Baltimore County Police Department before transferring to the Chino, California Police Department, where she served for nearly three decades. Throughout her career, she held leadership roles including Police Sergeant, Field Training Officer, Professional Standards Sergeant, and Crisis Intervention Team Supervisor. These experiences—witnessing the best and worst of humanity—shaped Nancy’s resilience, compassion, and dedication to making a positive difference. Along the way, she also became the first in her family to graduate from college, earning multiple degrees including a Master’s.
A New Chapter:On January 15, 2022—exactly 28 years after her first day in law enforcement, and on the anniversary of her parents’ wedding—Nancy retired from the police force. Inspired by her partner, CarmenLuz, she had already begun her transition into real estate, finding it to be another meaningful way to serve. The timing felt like a blessing and a sign of encouragement as she embraced this next chapter.
Life Beyond Real Estate: When she’s not working with clients, Nancy enjoys hiking, biking, and distance running. She and CarmenLuz share a love for travel, exploring eclectic restaurants, and discovering new social spots. Her dream trip? Tuscany—where she hopes to explore the region’s beauty and culture. Nancy’s journey is a true testament to humility, respect, and the profound difference one person can make in the lives of others.